Shalom Car Detailing (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with our services, visit our website, or communicate with us in any form.
1. Information We Collect
We may collect the following types of information:
Personal Information: Your name, phone number, email address, physical address, and other contact details you provide when you book a service, fill out a form, or communicate with us.
Payment Information: Credit/debit card details and billing address when processing transactions.
Service-Related Information: Details about services you opt for, such as ceramic coating, detailing packages, or paint protection services.
Technical Data: IP address, browser type, device information, and usage data collected through website analytics.
Location Data: Approximate location data when accessing services via mobile devices or browsers.
Communication Records: Information shared through calls, emails, chats, or feedback forms.
2. How We Use Your Information
We use your information to:
Process and manage bookings, payments, and service delivery
Respond to your inquiries and provide customer support
Improve our services, website experience, and offerings
Send you updates, offers, and promotional content (if you opt in)
Ensure compliance with applicable legal obligations and terms of service
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information in the following cases:
Trusted Service Providers: With vendors and partners who help us operate our website or fulfill services, under strict confidentiality agreements
Legal Requirements: When required to comply with applicable laws or legal processes
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred accordingly
4. Data Security
We implement appropriate physical, electronic, and procedural safeguards to protect your personal information. However, please note that no system is entirely secure, and we cannot guarantee absolute protection.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and collect usage analytics. You can modify your browser settings to block cookies, though some features may be affected.
6. Your Rights
You have the right to:
Access and review the personal data we hold about you
Request correction or deletion of your information
Opt out of receiving promotional communications
Withdraw consent, where applicable
To exercise your rights, please contact us using the information provided below.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to read their privacy policies before sharing any personal data.
8. Updates to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page, and the “Effective Date” will be revised accordingly. We encourage you to review this policy periodically.